WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Identity: ECOMMERCE BUSINESS INTELLIGENCE, S.L. CIF: B01635143

Postal address: Murcia (Spain), at Campus Universitario de Espinardo, 7 – Edif. CEEIM (CP 30100)

Telephone: +34 902 750 712

E-mail: info@gonpanel.com

For the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, at ECOMMERCE BUSINESS INTELLIGENCE, S.L. we are committed to ensuring that your personal information is protected and not misused. Guided by this commitment, ECOMMERCE BUSINESS INTELLIGENCE, S.L. then goes on to inform about its privacy policy and protection of personal data, so that users can determine, freely and voluntarily, if they wish to provide the personal data that may be requested of them.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
At ECOMMERCE BUSINESS INTELLIGENCE, S.L. we process the information provided by the interested parties in order to be able to develop the provision of contracted services and to carry out the corresponding invoicing. Therefore, in development of the regulations on data protection, we have identified the following purposes:

• To attend to and adequately manage the provision of the contracted services.
• To offer personalised attention to our customers and users of the website, including channelling their requests for information, suggestions and complaints for their management and resolution.
• Surveys to improve the services offered.
• Market research and commercial prospecting, reports on consumer habits, statistical data and market trends, in order to offer you products and services that may be of interest to you.
• Profiling and analysis of the behaviour of our customers when using our websites or applications.
• To keep you informed about our latest products, offers, opportunities, etc. The channels we usually use are: email, post, telephone, SMS, push message, but only if you give us your consent. With regard to the processing of your data for promotional or advertising purposes, you will be provided, together with the corresponding data collection form, with the appropriate procedure, simple and free of charge, so that you can freely give your consent to this effect. The consent given may be revoked at any time and free of charge.

HOW LONG WILL WE KEEP YOUR DATA?
ECOMMERCE BUSINESS INTELLIGENCE, S.L. will only process the personal data that is necessary for the proper provision of the contracted services. The personal data provided will be kept for as long as the commercial and/or contractual relationship is maintained, as well as for as long as, in accordance with the legal limitation periods, any type of liability derived from said legal and/or commercial relationship may be demanded, without prejudice to you exercising your right to suppression, cancellation and/or limitation of the processing of your data. In these cases, we will keep the information duly blocked, without making any use of it, while it may be necessary for the exercise or defence of claims or may derive some type of judicial, legal or contractual liability from its processing, which must be attended to and for which its recovery is necessary.

WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?
The legal basis for the processing of your data is the execution of the service provision contract signed with ECOMMERCE BUSINESS INTELLIGENCE, S.L. www.ebi.im will inform the user whether or not the collection of data is compulsory for the provision of the services offered by ECOMMERCE BUSINESS INTELLIGENCE, S.L. Failure to complete the compulsory data will prevent the provision of those services linked to such data, releasing ECOMMERCE BUSINESS INTELLIGENCE, S.L. from any liability for the non-provision or incomplete provision of these services. Likewise, the processing of your data is based on the fulfilment of legal obligations, the legitimate interest of ECOMMERCE BUSINESS INTELLIGENCE, S.L. (security reasons, improvement and development of our services…) and, in the case of sending advertising, your express consent.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
By accepting these conditions, the user expressly consents to the transfer or communication of the data processed by ECOMMERCE BUSINESS INTELLIGENCE, S.L. to the companies with which ECOMMERCE BUSINESS INTELLIGENCE, S.L. works. Likewise, to the extent necessary for the development of security services, accounting, auditing, related to information technology (storage and processing of information), etc., the data processed by ECOMMERCE BUSINESS INTELLIGENCE, S.L. (or part of it), may be communicated to third parties who, in any case, will only have access to the personal information they need to carry out these services. They are required to keep your personal information confidential and may not use it in any way other than that which we have requested. Finally, the data processed by ECOMMERCE BUSINESS INTELLIGENCE, S.L. will be at the disposal of the State Security Forces and Bodies, Public Administrations, Courts and Tribunals, for the attention of possible responsibilities arising from their processing.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH DATA?
Any person has the right to obtain confirmation as to whether or not ECOMMERCE BUSINESS INTELLIGENCE, S.L. is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. ECOMMERCE BUSINESS INTELLIGENCE, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. In the case of personal data processed by automatic means, interested parties may request the portability of their personal data provided by them. The exercise of such rights shall be carried out by means of written communication to: info@ebi.im, attaching a copy of your National Identity Card or substitute identification document. You are also informed that you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

INFORMATION WE COLLECT FROM VISITS TO THE WEBSITE
We collect and store limited personal information and anonymous global statistics on all those users who visit our website, either because the user actively provides it to us or because he/she is simply browsing our website. The information we collect includes the Internet Protocol (IP) address of the device you are using, the browser software you are using, your operating system, the date and time of access, the Internet address of the website you are using and information about how you use our website. We use this information to track how long our website takes to load, how it is used, the number of visits and the type of information most viewed by the user. This information helps us to identify whether the website is working properly, and if we detect faults or errors in its operation, to fix them and improve the performance of our website, so that we can provide a better service to all users. In consideration of the above, we collect usage and navigation data for statistical and advertising purposes, to monitor the use of our site and to improve our knowledge of the User’s interests.

USE OF COOKIES
The www.ebi.im website uses «cookies» to help you personalise your online experience. What are cookies? A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way you use your computer, they can be used to recognise the user.

WHAT TYPES OF COOKIES DOES EBI USE?

• First-party cookies: These are cookies that we send to your device from our website. For example, if you have registered with EBI, you may have a cookie to remember your login details.
• Third-party cookies: These are those that are sent to your computer or terminal from a domain or a website that is not managed by us directly, but by another entity that processes the data obtained through the cookies. For example: Google Analytics.
• Session cookies: These are a type of cookie designed to collect and store data while you access our website. Once you leave the website, they disappear.
• Persistent cookies: These are a type of cookie in which the data remains stored in the terminal and can be accessed and processed for a certain period of time.
• Analysis cookies: These cookies allow us to quantify the number of users and to measure and analyse how you use our website in order to improve the products or services we offer and the way we present them.

WHAT COOKIES DO WE USE AT EBI?

• EBI Cookies: These cookies are necessary for the correct functioning of our online shop. wp* or wordpress*.
• Google Cookies: – Google Analytics Cookies: These cookies are used to obtain statistical reports of the website traffic. _ga, _utma, _utmb, _utmc, _utmv, _utmz, _utmt
• Google Tag Manager Cookies: Used to add Google Analytics tracking code from Google Tag Manager _dc_gtm_UA-XXXXXXXXXXXX-1

HOW CAN I CONFIGURE OR DISABLE YOUR COOKIES?
You can allow, block or delete cookies installed on your computer by configuring the options of your Internet browser. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory.

• If you use Microsoft Internet Explorer, under the Tools menu option select Internet Options, go to Privacy and under Settings move the slider all the way up to block all cookies and then press or click OK. For more information, you can consult Microsoft support or the browser’s Help.
• If you are using Firefox for Mac under the Preferences menu option, select Privacy, access the Show Cookies section, and for Windows under the Tools menu option, select Options, access Privacy and then «Use custom settings for history». Check the Accept cookies option to enable them, and uncheck it to disable them. For more information, you can consult Mozilla support or the browser’s Help.
• If you are using Safari, iOS 8, tap Settings, select Safari, then select «Block cookies». Select «Always allow», «Allow from sites I visit», «Allow only from current websites» or «Always block». On iOS 7 or earlier, select «Never», «From advertising and third parties» or «Always». For more information, you can consult Safari support or the browser’s Help.
• If you use Google Chrome, in the Tools menu option, select Settings (Preferences on Mac), go to Advanced Options and in the Privacy section, finally tick Cookies in the Content Settings dialog. To block all cookies, select «Do not allow data to be saved from sites». For more information, you can consult Google support or browser Help.

CONSENT
By browsing and continuing on our website you are indicating that you are consenting to the use of the cookies listed above, and under the conditions contained in this Cookie Policy.